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Insights

Notes on design, brand and growth.

Short, practical thinking from the people who make the work.

· 4 min read

ITIN.ORG: selling trust in an IRS process

When a client hands you their passport from another country, design has one job: prove you're real.

· 5 min read

app.itin.org: one system for clients and for the team

The portal clients see and the back office the team uses are two sides of the same product. Splitting them is expensive.

· 4 min read

Fudinow: a POS that keeps going when the internet drops

In a restaurant, three things must always be fast: tables, sales and the kitchen. Everything else comes after.

· 4 min read

Fudinow Apps: the same screen on desktop, iPad and Android

A native app doesn't have to be a cut-down version. The rule: every screen matches the web.

· 4 min read

LlantasYa: buying tires by vehicle and by voice

Almost nobody knows their tire size. So the store starts with the car, and YAKO handles the rest.

· 4 min read

LlantasYa for business: a marketplace has two customers

For buyers to find tires, sellers have to be able to list them without hassle. That's why merchants.llantasya.com exists.